Question 1

Is Orbit easy to use?

Accepted Answer

That is the whole idea. Orbit focuses on the everyday financial tasks most businesses actually do: invoices, payments, expenses, and jobs. Screens are clean, menus are short, and you can start an invoice or record an expense right after setting up your business.

Question 2

Does Orbit work on mobile?

Accepted Answer

Yes. Orbit works in your phone's browser with a layout built for small screens, so you can create invoices, record expenses, and talk to Kevin from the job site.

Question 3

What happens after the free trial?

Accepted Answer

A payment method is collected when you start your 7-day trial. Unless you cancel before the trial ends, your plan converts to a paid subscription at the price shown. Orbit sends a reminder email before the trial ends, and you can cancel anytime by navigating to Settings > Billing.

Question 4

Can I cancel?

Accepted Answer

Yes. Cancel anytime in Settings > Billing, or by emailing support. Cancellation takes effect at the end of the current billing period or trial, and you keep access until then.

Question 5

Can customers pay invoices online?

Accepted Answer

Yes. Once you set up Orbit Payments, your customers can pay invoices online by card or ACH bank payment. Payments are processed by Stripe, and payouts reach your bank account on Stripe's schedule.

Question 6

Do my customers need an Orbit account?

Accepted Answer

No. Your customer opens the invoice from the link you send and can review and pay it without creating an Orbit account.

Question 7

What does Orbit charge on online payments?

Accepted Answer

Orbit's platform fee is 0.5% of card payments and 0.25% of ACH payments, capped at $5.00 per ACH payment. Stripe processing fees are separate. Payments you record manually, like cash or check, carry no Orbit fee.

Question 8

Can I download a PDF of an Orbit invoice?

Accepted Answer

Yes. Approved invoices can be downloaded as a PDF, sent from Orbit, or shared with a copied invoice link.

Question 9

Can I track expenses by job?

Accepted Answer

Yes. Create a project for each job and assign expenses to it. Orbit shows spending per project so you can see where each job's money went.

Question 10

Can Orbit handle personal cards used for business?

Accepted Answer

Yes. Payment sources can be company or personal, so you can see which expenses were paid personally and track what needs to be reimbursed.

Question 11

Is Kevin an accountant?

Accepted Answer

No. Kevin is an AI assistant that helps with everyday admin work like recording receipts and drafting invoices. You review and confirm important information, and Kevin is not a substitute for a licensed accountant or tax advisor.

Question 12

Is Orbit a bank?

Accepted Answer

No. Orbit is not a bank. Supported bank connections are provided through third-party financial integrations, and what you can see depends on your financial institution and connection.

Question 13

Is the free invoice generator actually free?

Accepted Answer

Yes. No account, no credit card, and no email address. It runs in your browser and we do not store what you type. The free PDFs are for your own records and sending; they do not include online payment.

Question 14

Is there a limit on free invoices?

Accepted Answer

No. Create and download as many invoice PDFs as you need.

Frequently asked questions

Getting started

Invoices and payments

Expenses and jobs

Kevin and banking

Free invoice generator

Ready for less paperwork?